PRIVACY & COOKIE POLICY
Privacy Policy
This policy sets out the basis on which any personal data we collect from you, or that you provide us with through the use of our website, will be stored and processed by Triple L Estates & Investments, a commercial name of Social Media Sur SL.
This policy became effective from July 2024. You will be notified if any changes should be made.
What information do we collect
If you are searching for a property online, we collect information from you when you register on our site or fill out a form. The information we collect includes your title, name, surname, email address, and your telephone number. This data will be stored for a maximum of five years, at which point we will ask you to renew your consent so that your data can remain on our database. In order for us to evaluate the ways in which the website is being used, certain non-personal information related to your web browsing may also be collected while you are using the website. This information is stored anonymously and allows us to improve our website.
If you buy or sell a property with us, we will add more data to this information (economic and financial, other personal circumstances), which you will be asked for in order to comply with Spanish Laws and Regulations and for us to fully provide the contracted service.
What do we do with the information we collect
The information you provide us with is used to understand what your needs are and which services we can offer, as well as to personalise and streamline your use of the website and to improve your user experience.
We also use this information, in accordance with your mail preferences, to communicate with you about our products, services, and promotional offers, and to keep your accounts up to date.
How do we protect your information?
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Cookie Policy
Our website and online services, along with most other websites, use cookies and similar technologies. For the purpose of this policy, 'cookies' and 'similar technologies' will be referred to collectively as 'cookies'.
What are cookies?
Cookies are small text files containing pieces of information that websites can store on your computer's hard disk. Cookies enable users to navigate around the website and (where appropriate) allow us to continually improve the website and make it more efficient to use on future visits.
How we use cookies on our website
We use some 'strictly necessary' cookies within our online services. These are limited to those deemed essential to provide you with the services you have requested, for example, "the shopping basket and checkout," and therefore must be allowed to continue with that service.
In addition, we use cookies to:
- Collect anonymous information that will help us understand visitor browsing habits on our website.
- Compile statistical reports on website activity, e.g., number of visitors and the pages they visit.
- In some cases, remember information about you when you visit our site. We may need to do this to provide some of our services.
We sometimes use third parties to assist us in the analysis of visits to and performance of our website, but no personal information is collected and no personal information is sent to the third parties for this purpose.
We do not use cookies to track your use of the internet after you leave our site; nor do we use them to store any personal information that others could read and understand.
Changing your cookie settings
You can block any cookies from any website through your browser settings. For more specific information about how to do this and how to manage cookies to suit your preferences, including deleting those that have already been added to your computer, please visit: www.aboutcookies.org.
If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.
Consent to cookies
If you continue to use this site without disabling cookies, we will take that as your consent for us to place cookies on your computer. Please remember, if you do disable cookies, some parts of our website may not work properly, and you may not be able to use some of our services.
Links to other websites
Our website contains links to other websites of interest. Accordingly, once you have used these links to leave our site, you should note that we do not have any control over other websites. We cannot, therefore, be held responsible for the protection and privacy of any information that you may provide while visiting such sites, and such sites are not governed by this privacy policy. You should always exercise caution and read the privacy policy applicable to every website you visit.
User rights
You may exercise your right to access, modify, remove, and permanently delete your personal data by sending an email to [email protected].